Post go-live optimization
Key Post go-live optimization steps your business can take
If you’ve committed to SAP Business One to help improve your whole-of-business process management, keep investing in your solution across these three areas to deliver value:
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Maintenance and support: A pro-active SAP Business One partner like MASK BC will be able to show you substantial returns on investment from your annual maintenance and support fees. So the team at MASK BC offers customer maintenance and support focuses on providing value and constant improvement for customers.
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Increase user satisfaction with unlimited support desk / help desk assistance to make sure support queries are answered in a timely and constructive way to maximise the user experience and build confidence in support outcomes.
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Reduce the time it takes to complete tasks and improve user engagement with free user training . Web based user training to ensure that your SAP Business One users are maximising their use of SAP Business One.
Once you have implemented a powerful ERP solution like SAP Business One, it’s important to proactively maintain and enhance the solution to further scale your returns. SAP Business One provides a fantastic platform for growth – a foundation solution that operates across your business (finance, inventory, logistics, CRM, manufacturing) and is ready for the next wave of business benefits delivered through IOT, machine learning and digital transformation.
Hence Automate your business – take advantage of new technologies by upgrading to the latest version of SAP Business One.
Complementary solutions: As your business grows or you’re ready to digitise and transform more aspects of your business. You can accomplish a great deal by integrating applications with SAP B1 such as:
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E-commerce: open up new sales channels and attract new customers with integrated e-commerce. Reduce timelines for sales, payment and delivery process to improve customer satisfaction with fully integrated SAP Business One.
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EDI: reduce processing time, errors and effort with EDI integration to/from your major suppliers and customers.
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Accounts Payable automation: reduce processing time so that team members can focus on more strategic, value add tasks. Therefore use OCR technology to scan, approve and automate the AP process.
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Inventory forecasting: Improve customer service and cash flow by ensuring that your business holds perfect inventory levels. Integrated inventory forecasting solutions further enhance standard SAP Business One functionality.
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Freight management integration: reduce freight costs and ensure quicker delivery times with a fully integrated freight management portal.
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Expense management: reduce the time it takes to process expense claims and ensure legal with integrated SAP solutions.
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Business intelligence and analytics: better decision making starts with access to accurate and timely data. Reduce time to produce information for decision making with SAP in-memory database technology (HANA) and integrated Business Intelligence. Hence, Better access to data = better decision making.
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Training and configuration: Training is the need as the solution’s capabilities evolve and you grow your business with new employees. So, Skilling your team will make them more effective in their roles and contribute to higher levels of job satisfaction.
From MASK BC industry and SAP experience, having led hundreds of successful ERP implementation projects, a high percentage of customers have further enhanced their use of SAP Business One with configuration and customization of the end solution for specific requirements, industries and compliance. Therefore this requirement varies from ensuring that SAP Business One is seamlessly integrated with an existing application, or add-on, to writing code to build-out the solution to meet a niche requirement. So sometimes these developments are relatively small but they produce major business benefits.
